The Full-Stack PMM: Why Layoffs Created an Impossible Job Description

The Full-Stack PMM: Why Layoffs Created an Impossible Job Description

The job posting landed in my LinkedIn messages from a recruiter at a Series B SaaS company I respected. "Perfect role for you," the message said.

I opened the JD. Senior Product Marketing Manager. $130K-$155K. Hybrid in San Francisco.

Then I read the responsibilities:

  • Own product positioning and messaging across all customer segments
  • Manage end-to-end product launches (4-6 per year)
  • Build and maintain competitive intelligence program
  • Create and deliver sales enablement training and materials
  • Drive analyst relations and industry thought leadership
  • Own pricing and packaging strategy
  • Develop customer advocacy and reference programs
  • Execute demand generation campaigns to support pipeline goals
  • Conduct market research and customer insights synthesis
  • Build product marketing content (blog posts, case studies, videos, webinars)
  • Partner with product on roadmap prioritization and GTM strategy
  • Report on PMM impact using data and analytics

I counted twelve distinct functional areas. Any one of them could be a full-time job. They wanted all twelve done by one person with "2-3 years of product marketing experience."

At the bottom of the JD: "This role reports to the CMO. You'll be our first PMM hire."

I messaged back: "This job description assumes I can clone myself eleven times. What's the actual priority?"

The recruiter's response: "They really need someone who can do all of it. They had a team of three PMMs before the layoffs."

The Math That Doesn't Work

A full-time employee works roughly 2,000 hours per year (40 hours/week × 50 weeks, accounting for vacation and holidays).

Let's break down the job posting's expectations:

Product launches (4-6 per year): Each launch requires 80-120 hours of work (research, positioning, sales enablement, launch planning, asset creation, launch execution, post-launch analysis). Let's call it 400 hours/year.

Competitive intelligence: Monitoring competitors, updating battle cards, running competitive training. Minimum 6 hours/week. That's 300 hours/year.

Sales enablement: Creating materials, running training, updating based on feedback. 8 hours/week. That's 400 hours/year.

Analyst relations: Briefings, report contributions, relationship building. 4 hours/week. That's 200 hours/year.

Pricing strategy: Market research, competitive analysis, packaging development, testing. Major project every 6-12 months. 160 hours/year.

Customer advocacy: Reference program management, case study creation, customer interviews. 4 hours/week. That's 200 hours/year.

Demand generation campaigns: Planning, execution, optimization. 6 hours/week. That's 300 hours/year.

Content creation: Blog posts, case studies, videos, webinars. 8 hours/week. That's 400 hours/year.

Market research: Customer interviews, synthesis, presenting insights. 4 hours/week. That's 200 hours/year.

Product collaboration: Roadmap input, GTM planning, ongoing partnership. 4 hours/week. That's 200 hours/year.

Reporting and analytics: Tracking PMM impact, building dashboards, stakeholder updates. 3 hours/week. That's 150 hours/year.

Total: 2,910 hours/year of expected work.

Available hours: 2,000 hours/year.

The gap: 910 hours, or roughly 23 weeks of full-time work.

The job posting was asking someone to work an extra six months per year. And calling it a "senior" role with 2-3 years of experience.

How We Got Here

This didn't happen overnight. The full-stack PMM job description is the result of three converging trends:

Trend 1: The 2022-2023 Layoffs

When startups cut 582,000 jobs across private tech companies (per Carta's data), product marketing teams weren't spared. Companies that had built out specialized PMM functions—one person for competitive intelligence, one for launches, one for enablement—consolidated down to one or two generalists.

The work didn't go away. It just got redistributed to whoever was left.

Trend 2: PMM Scope Creep

Product marketing has always had fuzzy boundaries with other functions. But in the last three years, companies started assigning PMMs responsibilities that used to belong elsewhere:

  • Demand gen (usually owned by marketing ops or growth)
  • Analyst relations (usually owned by comms or marketing leadership)
  • Customer advocacy (usually owned by customer marketing or customer success)
  • Pricing (usually owned by product or finance)

Why the shift? Because PMMs sit at the intersection of product, marketing, and sales. When companies cut headcount, PMM became the catch-all function for anything that didn't clearly belong to another team.

Trend 3: The "Full-Stack" Everything Trend

Post-layoffs, startups decided that specialized roles were a luxury. The new hiring philosophy: find people who can "wear multiple hats" and "figure things out."

In product management, this created the "full-stack PM" who's expected to do UX design, data analysis, and product operations in addition to traditional PM work.

In product marketing, this created the full-stack PMM who's expected to do literally everything related to taking products to market.

The problem: being good at positioning doesn't make you good at pricing. Being good at launches doesn't make you good at demand gen. These are different skill sets that take years to develop.

But job descriptions don't care about skill development. They care about filling gaps.

What Actually Happens When You Hire a Full-Stack PMM

I talked to six people who took "full-stack PMM" roles in the last eighteen months. The pattern was identical:

Month 1-3: Excitement and optimism. "I can do this. I'll prioritize ruthlessly and focus on high-impact work."

Month 4-6: Overwhelm sets in. Every stakeholder has urgent requests. Product wants roadmap input. Sales needs battle cards updated. Marketing needs content for campaigns. Customer success needs reference customers for a big deal.

Month 7-9: Quality degrades. The PMM starts cutting corners to keep up. Battle cards get updated reactively instead of proactively. Launch plans become checklists instead of strategic GTM plans. Customer research happens in scattered conversations instead of systematic programs.

Month 10-12: Burnout or departure. Either the PMM burns out from unsustainable workload, or they leave for a role with more reasonable scope.

The company then hires another full-stack PMM and the cycle repeats.

One person described it as "whack-a-mole product marketing." Every time you address one urgent need, three more pop up. You're constantly reactive, never strategic. You feel busy but ineffective.

The Five Impossible Tradeoffs

The full-stack PMM role forces impossible tradeoffs that specialized teams don't face:

Tradeoff 1: Depth vs. Breadth

Do you become deeply expert at competitive intelligence, or do you maintain shallow competence across twelve different functions?

Depth makes you valuable and effective. Breadth keeps all the stakeholders minimally satisfied.

Full-stack PMMs are forced toward breadth. Which means they're never truly excellent at anything.

Tradeoff 2: Strategic vs. Tactical

Do you spend time on strategic positioning work that takes months to pay off, or do you handle the urgent tactical requests that sales needs tomorrow?

Strategy builds long-term value. Tactics keep the immediate revenue engine running.

Full-stack PMMs are forced toward tactics. The urgent always crowds out the important.

Tradeoff 3: Proactive vs. Reactive

Do you build systematic programs (ongoing competitive intelligence, structured launch processes, regular customer research), or do you react to whatever fire is burning hottest?

Proactive work prevents problems. Reactive work solves them after they've already damaged the business.

Full-stack PMMs are forced toward reactive. There's no time to build systems when you're constantly firefighting.

Tradeoff 4: Quality vs. Quantity

Do you produce fewer deliverables at high quality, or do you produce many deliverables at "good enough" quality?

Quality creates lasting value. Quantity satisfies short-term demand.

Full-stack PMMs are forced toward quantity. Better to have mediocre battle cards than no battle cards at all.

Tradeoff 5: Skill Development vs. Task Completion

Do you invest time in developing new skills (learning pricing strategy, mastering analyst relations), or do you focus on completing the work in front of you?

Skill development makes you more valuable long-term. Task completion keeps stakeholders happy short-term.

Full-stack PMMs are forced toward task completion. There's no bandwidth for learning when you're already drowning.

All five tradeoffs point the same direction: toward shallow, reactive, tactical work that keeps the lights on but doesn't build strategic value.

And that's by design. The full-stack PMM role isn't designed to build world-class product marketing. It's designed to plug gaps cheaply after layoffs.

The Hidden Cost Nobody Talks About

Here's what companies don't realize when they hire full-stack PMMs: the cost savings from consolidating three specialized roles into one generalist are mostly fictional.

What companies think they're saving:

  • Two additional salaries ($130K × 2 = $260K)
  • Two additional benefit packages (~$60K)
  • Management overhead of leading a larger team
  • Total savings: ~$320K

What companies actually lose:

  • Strategic positioning work that would have improved win rates by 5-8 percentage points
  • Proactive competitive intelligence that would have saved 3-4 deals per quarter
  • Systematic customer research that would have informed roadmap decisions worth millions
  • Launch excellence that would have generated 20-30% more pipeline per launch
  • Sales enablement quality that would have reduced ramp time by 4-6 weeks

Even a conservative estimate of these impacts:

  • Win rate improvement: $400K+ in additional closed revenue
  • Competitive saves: $300K+ in at-risk deals retained
  • Research-informed product decisions: $500K+ in avoided build costs for wrong features
  • Launch quality: $600K+ in additional pipeline
  • Sales productivity: $200K+ in faster time-to-productivity

Total value lost: $2M+ per year.

The company saved $320K in salary costs and lost $2M in strategic value.

But salary costs are visible on the P&L. Strategic value loss is invisible until the business starts missing targets and nobody can explain why.

The One Company That Did It Right

Last month, I talked to a VP of Marketing at a Series C company about their PMM hiring philosophy. They'd been through layoffs in late 2023 and faced the same pressure to do more with less.

Instead of hiring one full-stack PMM, they made a different choice:

Hire 1: Senior PMM for Core GTM (positioning, launches, enablement)

  • Focus: Nailing the fundamentals that directly drive revenue
  • Scope: Three major areas, not twelve
  • Time allocation: 80% strategic, 20% tactical

Hire 2: PMM for Market Intelligence (competitive, customer research, pricing)

  • Focus: Informing strategy with market insights
  • Scope: Three major areas, overlapping with Hire 1 where needed
  • Time allocation: 70% research/analysis, 30% stakeholder communication

Automation + Outsourcing:

  • Demand gen: Owned by marketing ops with PMM input
  • Content production: Freelance writers for volume content, PMM for strategy
  • Analyst relations: CMO-owned with PMM support for briefings
  • Customer advocacy: Shared with customer marketing

Total cost: ~$350K (two PMMs + contractor budget)

Slightly more expensive than hiring one full-stack PMM, but the results were dramatically different:

  • Both PMMs could go deep in their areas instead of spreading thin
  • Strategic work actually got done instead of being perpetually deprioritized
  • Quality remained high because people had reasonable scope
  • No burnout or turnover after two years

The VP's explanation: "We could hire one person to do a mediocre job at everything, or two people to do an excellent job at the things that actually matter. The two-person option costs 30% more but delivers 300% more value."

What You Should Do If You're Offered a Full-Stack PMM Role

If you're considering a full-stack PMM role, ask these five questions before accepting:

Question 1: "What are the top three priorities for this role?"

If they can't narrow it to three, or if the three priorities still span six functional areas, the role is unscoped. You'll be set up to fail.

Question 2: "What happened to the PMM team that was here before?"

If the answer is layoffs and this role is consolidating multiple positions, understand that you're being hired to do impossible work. The company may not realize it's impossible, but you should.

Question 3: "How will success be measured in the first year?"

If success metrics span all twelve areas in the JD, nobody has seriously thought about what's achievable. You'll be evaluated against expectations that can't be met.

Question 4: "What work will explicitly NOT be my responsibility?"

This is the most important question. If everything tangentially related to PMM is your responsibility, the scope is infinite. Get explicit commitments about what's out of scope.

Question 5: "What percentage of my time should be strategic vs. reactive?"

If the hiring manager says "mostly strategic" but the role responsibilities are 80% execution-heavy, there's a disconnect between expectations and reality.

For PMMs trying to navigate these impossible-scope roles while tracking what actually drives business impact, platforms like Segment8 help focus limited resources on the activities that move revenue metrics—critical when you're forced to choose between twelve competing priorities.

The Uncomfortable Truth

The full-stack PMM role exists because companies want product marketing results without paying for product marketing teams.

It's the same philosophy that created "full-stack developers" who are expected to be expert at frontend, backend, DevOps, database design, and UX. Some people can pull it off. Most can't. And the ones who can usually burn out within two years.

The difference: in engineering, there's at least acknowledgment that full-stack is difficult and requires exceptional people. In product marketing, companies list it as an entry-level requirement.

"Senior PMM, 2-3 years experience, must be able to do twelve jobs simultaneously."

This isn't a job description. It's a wish list.

And until companies recognize the difference, we'll keep seeing PMMs burn out, leave the industry, or lower their standards for what good product marketing looks like.

Because when your job is to do everything, you end up doing nothing particularly well.

And that's not a PMM problem. It's an organizational design problem.

One that companies created when they decided that headcount reduction was more important than strategic marketing excellence.

The layoffs are over. The impossible job descriptions remain.

And somewhere, a recruiter is messaging another PMM: "Perfect role for you. You'll be their first product marketing hire after they had to let go of their team of three."

Perfect.