Market Research for Product Marketers: How to Size Markets and Validate Opportunities

Kris Carter Kris Carter on · 8 min read
Market Research for Product Marketers: How to Size Markets and Validate Opportunities

Market sizing feels like guesswork. Here's the framework for research that actually informs GTM strategy.

Executive asks: "What's our TAM?"

You Google around, find a Gartner report saying "$50B market."

Executive: "Great, if we capture 1%, that's $500M."

You nod. But you know the $50B number is for a broad category that barely relates to what you actually sell.

This happens because most PMMs use top-down market sizing (big analyst numbers) instead of bottom-up research (actual addressable customers).

Good market research isn't about finding impressive TAM numbers. It's about understanding who can actually buy from you, why they'd buy, and how big that opportunity is.

Here's the framework for market research that informs real GTM decisions.

The Market Sizing Framework

The Three Market Definitions

TAM (Total Addressable Market): Total revenue opportunity if you captured 100% of market

SAM (Serviceable Addressable Market): Portion of TAM you can realistically serve with current product/GTM

SOM (Serviceable Obtainable Market): Portion of SAM you can realistically capture in 3-5 years

Example:

TAM: All project management software = $50B
SAM: Project management for B2B SaaS product teams = $5B
SOM: What we can capture in 3 years = $50M (1% of SAM)

Most people stop at TAM. Smart PMMs focus on SAM and SOM.

Bottom-Up Market Sizing Method

Better than top-down Gartner numbers.

Step 1: Define Your ICP Precisely

Who can actually buy from you?

Firmographics:

  • Industry: B2B SaaS
  • Company size: 50-1,000 employees
  • Revenue: $5M-$100M ARR
  • Geography: North America, Europe

Use case:

  • Product marketing teams
  • Managing 5+ product launches per year
  • Current solution: Spreadsheets, Asana, or Monday

Budget:

  • Willing to pay: $10K-$100K annually
  • Has budget for: Marketing/GTM tools

Step 2: Count Total Addressable Accounts

How many companies match ICP?

Data sources:

  • LinkedIn Sales Navigator (filter by criteria)
  • ZoomInfo, Clearbit, or similar databases
  • Industry associations
  • Analyst reports

Example calculation:

Using LinkedIn Sales Navigator:

  • B2B SaaS companies: 50,000
  • 50-1,000 employees: 15,000
  • Located in NA/Europe: 10,000
  • Have product marketing team (estimate 60%): 6,000

Total addressable accounts: 6,000 companies

Step 3: Calculate Revenue Per Account

What would average customer pay?

Pricing assumptions:

  • Average: 5 seats at $200/seat/month
  • Annual: $12,000 per customer

Validate with:

  • Competitive pricing research
  • Customer interviews (willingness to pay)
  • Current customer ACV

Step 4: Calculate SAM

Total accounts × Revenue per account

SAM = 6,000 accounts × $12,000 = $72M

This is your serviceable addressable market.

Step 5: Calculate SOM (Market Share Goals)

What % can you realistically capture?

Year 1: 1% = 60 customers = $720K
Year 3: 5% = 300 customers = $3.6M
Year 5: 10% = 600 customers = $7.2M

Serviceable obtainable market (Year 5): $7.2M

This is your realistic growth target.

Market Opportunity Validation Framework

Beyond sizing, validate there's real demand.

Validation 1: Search Volume Research

Are people searching for solutions?

Tools: Google Keyword Planner, Ahrefs, SEMrush

Search for:

  • Category keywords ("product launch software")
  • Problem keywords ("how to manage product launches")
  • Competitor keywords ("[Competitor] alternative")

Example findings:

  • "product launch software": 1,200 searches/month
  • "product launch template": 8,900 searches/month
  • "how to plan product launch": 3,200 searches/month
  • Total: 13,000+ monthly searches

What it tells you: Moderate search demand, people aware of problem

Validation 2: Competitive Landscape Analysis

How many competitors exist?

Types:

  • Direct competitors: Solving same problem with same approach
  • Indirect competitors: Solving same problem with different approach
  • Substitutes: Solving different problem but competing for budget

Example:

Direct competitors: 5 dedicated launch management tools

Indirect competitors: 20+ project management tools marketed to PMMs

Substitutes: Spreadsheets, Notion, Asana, Monday

What it tells you:

  • Lots of competitors = validated market, hard to differentiate
  • Few competitors = emerging market or small niche

Validation 3: Funding and M&A Activity

Is market attracting investment?

Research:

  • Crunchbase: Companies in category + funding raised
  • Tech news: Acquisitions in space
  • IPOs: Public companies in market

Example findings:

  • 3 competitors raised $20M+ in last 2 years
  • 1 acquisition in space ($50M exit)
  • No IPOs yet (early market)

What it tells you: Growing market with validation from investors

Validation 4: Customer Interviews

Will customers actually pay?

Interview 10-15 potential customers:

  • Do they have this problem?
  • How painful is it (1-10)?
  • What budget do they have?
  • Would they pay $X for solution?

Example findings:

  • 80% have pain (managing launches is chaotic)
  • Average pain level: 7/10 (significant but not critical)
  • 60% would pay $500-1,000/month for solution
  • Main objection: "Can we just use Asana?"

What it tells you: Real pain, willingness to pay, but need to differentiate from substitutes

The Market Segmentation Framework

Not all customers are equal. Segment and prioritize.

Segment by Firmographics

Example segments:

Segment 1: Startups (Seed-Series A)

  • Size: 10-50 employees
  • Budget: Low ($5K-$15K/year)
  • Pain: Ad-hoc launches, no process
  • Volume: 3,000 companies

Segment 2: Growth (Series B-D)

  • Size: 50-500 employees
  • Budget: Medium ($15K-$50K/year)
  • Pain: Scaling launches, inconsistent process
  • Volume: 2,000 companies

Segment 3: Enterprise (Public/Late-Stage)

  • Size: 500+ employees
  • Budget: High ($50K-$200K/year)
  • Pain: Complex launches, compliance, governance
  • Volume: 1,000 companies

Prioritize Segments

Score each segment:

Segment Market Size Win Rate ACV Effort Score
Startups 3,000 Low $10K Low 6/10
Growth 2,000 High $30K Medium 9/10
Enterprise 1,000 Medium $100K High 7/10

Priority 1: Growth companies (best balance of volume, win rate, ACV)

Focus GTM on this segment first.

The Competitive Research Process

Step 1: Identify All Competitors

Sources:

  • Google searches for keywords
  • G2, Capterra category pages
  • LinkedIn (who's hiring for similar roles)
  • Customer interviews (who else did you evaluate?)

List:

  • Direct competitors (same category)
  • Indirect (adjacent categories)
  • Emerging (new entrants)

Step 2: Competitive Intelligence Matrix

Competitor Positioning Target Customer Pricing Strengths Weaknesses
Competitor A All-in-one PM Mid-market $25/user Feature-rich Complex
Competitor B Lightweight Startups $10/user Simple Limited
Competitor C Enterprise Large cos Custom Robust Expensive

Step 3: Identify White Space

Where can you differentiate?

Analysis:

  • All competitors target general project management
  • None focused specifically on GTM/product launches
  • Gap: Purpose-built launch solution

Opportunity: Niche down to GTM teams, purpose-built features

How to Present Market Research

Executive Summary Format

Market Opportunity: GTM Launch Management Software

Market Size:

  • SAM: $72M (6,000 target accounts × $12K avg)
  • SOM (Year 5): $7.2M (10% market share)

Market Validation:

  • 13K monthly searches for related keywords
  • 5 funded competitors ($20M+ raised)
  • 80% of interviewed prospects have this pain
  • 60% willing to pay $500-1,000/month

Target Segment: Growth-stage B2B SaaS (Series B-D), 50-500 employees

Competitive Landscape: 5 direct competitors, 20+ indirect (general PM tools). White space: Purpose-built for GTM teams.

Recommendation: Market is validated and growing. Focus on growth-stage segment with differentiated positioning around GTM-specific workflows.

Risks:

  • Competitive market (lots of substitutes)
  • Education required (new category)
  • Limited budget for new tools

Common Market Research Mistakes

Mistake 1: Using only top-down TAM

You quote $50B Gartner TAM without bottoms-up validation

Problem: Number is meaningless, doesn't inform strategy

Fix: Calculate SAM and SOM bottom-up from ICP

Mistake 2: Not segmenting

You treat all customers as one market

Problem: Miss which segments are most valuable

Fix: Segment and prioritize (firmographics, use case, vertical)

Mistake 3: Ignoring substitutes

You only look at direct competitors, ignore Asana, Notion, spreadsheets

Problem: Most customers use substitutes, not direct competitors

Fix: Research all alternatives customers currently use

Mistake 4: No customer validation

You size market without talking to potential customers

Problem: Assumptions not validated

Fix: Interview 10-15 target customers

Mistake 5: Research for research sake

You create 50-page report that no one uses

Problem: Wasted effort

Fix: Research to answer specific questions (Who do we target? How do we price? How do we position?)

Quick Start: Market Research in 2 Weeks

Week 1: Sizing

  • Day 1: Define ICP precisely
  • Day 2: Count addressable accounts (LinkedIn, ZoomInfo)
  • Day 3: Research pricing (competitive analysis)
  • Day 4-5: Calculate SAM and SOM

Week 2: Validation

  • Day 1: Keyword research (search volume)
  • Day 2: Competitive landscape (list all competitors)
  • Day 3-4: Customer interviews (10 prospects)
  • Day 5: Synthesize and create summary

Deliverable: 2-page market opportunity brief with SAM/SOM, validation, and segment prioritization

Impact: Data-driven market strategy vs. guesswork

The Uncomfortable Truth

Most PMMs present inflated TAM numbers to make market look big, then wonder why GTM strategy doesn't work.

They say: "$50B market"

Reality: Maybe $50M you can actually address

What works:

  • Bottom-up SAM calculation (ICP × accounts × ACV)
  • Customer validation (interview 10-15 prospects)
  • Segment prioritization (which customers to target first)
  • Competitive substitutes research (what customers use today)

The best market research:

  • Answers specific GTM questions (who, how much, how to win)
  • Uses bottom-up sizing (not just analyst reports)
  • Validates with customer interviews
  • Identifies white space and differentiation

If you can't explain your SAM calculation in 2 minutes, your market research isn't actionable.

Size realistically. Validate thoroughly. Segment strategically.

Kris Carter

Kris Carter

Founder, Segment8

Founder & CEO at Segment8. Former PMM leader at Procore (pre/post-IPO) and Featurespace. Spent 15+ years helping SaaS and fintech companies punch above their weight through sharp positioning and GTM strategy.

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