Should PMM report to Product or Marketing? (Our decision)

Should PMM report to Product or Marketing? (Our decision)

The board asked a simple question: "Where should product marketing report?"

The CEO wanted PMM under Product. "They need to be close to the roadmap."

The CMO wanted PMM under Marketing. "They're responsible for go-to-market."

The VP Product wanted PMM reporting to him. "We build it, they market it."

The VP Marketing wanted PMM reporting to her. "We can't do demand gen without them."

Meanwhile, I (the PMM) was stuck in the middle of an organizational design debate that would determine my boss, my priorities, my budget, and my career path—and nobody had asked me what actually mattered.

Over three years, I experienced PMM reporting in both structures. First, reporting to the VP Product. Then, after a reorg, reporting to the CMO.

I learned that the "right" answer depends less on org chart aesthetics and more on company stage, priorities, and leadership capability. Both structures can work. Both can fail spectacularly.

Here's what actually matters about PMM's reporting structure—and how we made the decision at our company.

The Two Models (And What Each Optimizes For)

Model 1: PMM reports to Product

Theory: PMM sits closer to what's being built, ensuring product-market fit and effective positioning.

What this optimizes for:

  • Product launches (deep integration with roadmap)
  • Technical accuracy and depth
  • Product-led growth motions
  • Customer feedback loops to Product team

Risks:

  • Sales enablement becomes secondary priority
  • Demand generation disconnected from product launches
  • Marketing campaigns lack PMM support
  • PMM becomes "Product's marketing team" not strategic function

Model 2: PMM reports to Marketing

Theory: PMM sits within the GTM function, ensuring launches drive pipeline and revenue.

What this optimizes for:

  • Campaign integration (launches drive demand gen)
  • Sales enablement (closer to revenue team)
  • Messaging consistency across marketing channels
  • Revenue impact and pipeline generation

Risks:

  • Product team treats PMM as external marketing function
  • PMM gets excluded from early product decisions
  • Launches become marketing campaigns instead of product strategy
  • Technical depth sacrificed for marketing polish

Neither model is inherently better. Each makes tradeoffs.

Our Experience: First, Reporting to Product

When I joined, PMM reported to the VP Product. I had a dotted line to Marketing but my boss, budget, and priorities came from Product.

What worked:

Deep product integration: I attended every product planning meeting. I had input on roadmap priorities. Product managers consulted me before building features.

Launch quality: Our launches were technically accurate and well-timed with engineering delivery. No surprise "product is ready but we have no positioning" situations.

Customer research influence: Insights from customer interviews directly informed the product roadmap. Product team valued my research because I reported to their VP.

What broke:

Marketing treated us as outsiders: Demand gen would plan campaigns without PMM input. We'd find out about major initiatives when Sales mentioned them.

Sales enablement was an afterthought: Product prioritized features over sales readiness. I'd be told "We're launching in two weeks, create some enablement" with no time for proper training.

Metrics were product metrics: My OKRs focused on adoption and engagement (product metrics) not pipeline or win rates (revenue metrics).

Revenue impact was invisible: When CMO presented marketing contribution to revenue, PMM's work wasn't included. We were "Product," not "GTM."

The result: Great product launches that didn't drive pipeline because Marketing and Sales weren't involved early enough.

The Reorg: Moving to Marketing

After 18 months, the company reorganized. PMM moved to report to the CMO. Now I had a dotted line to Product but my boss, budget, and priorities came from Marketing.

What improved immediately:

GTM integration: Launches became coordinated campaigns. Demand gen, content marketing, and PMM aligned on messaging and timelines before launches happened.

Sales relationship strengthened: Reporting to the CMO meant I sat in revenue meetings. Sales saw PMM as part of the GTM team, not an external Product function.

Pipeline visibility: My OKRs shifted to revenue metrics. Win rates, pipeline from launches, sales productivity. This created accountability for business impact.

Marketing leveraged PMM: Content marketing used our positioning and customer insights. Demand gen incorporated product messaging into campaigns.

What got worse:

Product distance: I was no longer in product planning meetings. Product managers would make decisions without consulting PMM, then ask for positioning after features were built.

Launch timing disconnects: Product would shift launch dates without telling Marketing. We'd find out a week before when Sales asked where enablement materials were.

Technical depth suffered: Marketing leadership prioritized messaging and campaigns over deep product understanding. Battle cards became less technical and more marketing-speak.

"Marketing's PMM" perception: Product team started treating us as downstream marketing instead of strategic partners. Our input on roadmap became optional.

The result: Better pipeline generation but weaker product-market fit because we were less integrated with Product decisions.

What Actually Matters More Than Reporting Line

After experiencing both structures, I realized the reporting line matters less than these factors:

Factor 1: Leadership capability and collaboration

Bad structure with great leaders > Perfect structure with territorial leaders

Our VP Product and CMO had strong working relationships. They met weekly, aligned on priorities, and respected each other's functions. This made both reporting structures mostly work.

At companies where Product and Marketing don't collaborate, the reporting line becomes a battle for control. PMM gets stuck in the crossfire regardless of where they sit.

Test: Can your VP Product and CMO have a productive disagreement about launch priorities and reach alignment without escalating to the CEO?

If yes, reporting structure matters less. If no, reporting structure won't fix the underlying dysfunction.

Factor 2: Company stage and primary GTM motion

Early-stage, product-led growth: PMM → Product makes sense

If your GTM motion is primarily product-led (free trial → upgrade → expand), PMM needs deep product integration to drive activation and adoption.

Growth-stage, sales-led: PMM → Marketing makes sense

If your GTM motion is sales-led (enterprise deals, complex buying committees), PMM needs tight integration with demand gen and sales enablement.

The rule: Report to the function that drives most revenue at your company's current stage.

Factor 3: Where does budget live?

Reporting structure matters less than budget control.

I reported to Product but Marketing controlled the budget for competitive intelligence tools, research platforms, and content creation. This created constant friction.

When I moved to Marketing, my boss also controlled my budget. Projects moved faster because I didn't need cross-functional approval for tools and resources.

Budget alignment > Reporting alignment

Factor 4: Dotted line strength

The reporting line matters, but the dotted line determines whether you're actually cross-functional or captured by one function.

When reporting to Product:

My dotted line to Marketing was weak. I attended Marketing meetings but wasn't included in planning. My input was "nice to have" not required.

When reporting to Marketing:

My dotted line to Product was initially weak. Product planned without me. I had to fight for a seat at the table.

What fixed it: Explicit expectations from leadership.

The CMO and VP Product agreed:

  • PMM attends product planning meetings (standing invite)
  • Product launch decisions require PMM sign-off
  • Marketing campaigns involving product require Product review

This gave the dotted line teeth. I was integrated with both functions regardless of reporting line.

Our Decision: Marketing (With Strong Product Partnership)

After a year in each structure, leadership asked: Where should PMM permanently sit?

We chose Marketing, with strong structural ties to Product.

Why Marketing:

Our primary revenue driver is sales-led enterprise deals. PMM's highest-impact work is competitive intelligence, sales enablement, and launch campaigns that drive pipeline.

Reporting to Marketing ensured PMM optimized for revenue impact, not just product quality.

How we maintained Product partnership:

Formal integration points:

  • PMM attends weekly product leadership meeting
  • PMM has input on roadmap prioritization (not decision authority, but voice)
  • Product launches require joint sign-off from PMM and Product
  • Monthly Product-PMM-Marketing alignment session

Role clarity:

  • Product owns what we build and when
  • PMM owns how we position and who we target
  • Marketing owns how we generate demand and pipeline

Budget alignment:

  • PMM budget sits within Marketing
  • PMM can request Product resources (eng support, analytics access) through dotted line

Metrics shared across functions:

  • Product measures adoption, engagement, retention
  • PMM measures win rates, launch pipeline, sales productivity
  • Marketing measures demand gen, campaign ROI, brand metrics
  • Shared metric: Revenue from new products (all three functions accountable)

The Reporting Structure That Failed (And Why)

One company I consulted with tried a third model: PMM reported directly to the CEO.

The theory: PMM is so cross-functional that they should report to the top to maintain neutrality.

What actually happened:

PMM had no organizational home. No budget owner. No clear prioritization framework. Every request from Product, Marketing, or Sales felt equally urgent because there was no VP filtering priorities.

The PMM team spent 60% of their time in meetings trying to please every stakeholder instead of doing strategic work.

The lesson: PMM needs an organizational home. Reporting to the CEO sounds prestigious but creates accountability to everyone (and therefore no one).

Pick a side. Build strong partnerships with the other side.

The Questions That Actually Determine Reporting Structure

If your company is debating where PMM should sit, ask these questions:

1. What's our primary GTM motion?

  • Product-led growth → Lean Product
  • Sales-led enterprise → Lean Marketing
  • Hybrid → Depends on which drives more revenue

2. Which function has stronger leadership?

  • If VP Product is strategic and collaborative, PMM → Product can work
  • If CMO is strategic and collaborative, PMM → Marketing can work
  • If both are weak or territorial, fix leadership first

3. Where does PMM budget currently live?

  • Align reporting to budget ownership to reduce friction

4. What's PMM's biggest current gap?

  • Weak product launches → Closer to Product
  • Weak sales enablement → Closer to Marketing
  • Both broken → Leadership problem, not reporting problem

5. How strong are cross-functional rituals?

  • If Product and Marketing meet weekly and align well → Reporting line matters less
  • If they rarely collaborate → Reporting line determines who PMM prioritizes

6. Where is the executive who understands PMM's value?

  • Report to the leader who gets PMM and will champion the function

The Uncomfortable Truth About Reporting Structure

Most companies debate PMM's reporting structure because they haven't defined what PMM's job actually is.

If PMM's job is "support Product launches," report to Product.

If PMM's job is "drive pipeline and enable Sales," report to Marketing.

If PMM's job is "connect Product strategy to Market execution," you need strong integration with both—and the reporting line becomes secondary to cross-functional rituals.

The mistake: Thinking the reporting line alone will fix PMM effectiveness.

The reality: Reporting line determines who PMM defaults to prioritizing. But effectiveness requires strong partnerships across functions regardless of structure.

I've seen exceptional PMM functions in both reporting structures. I've seen dysfunctional PMM functions in both structures.

The reporting line is less important than:

  • Leadership capability and collaboration
  • Clear role definition and decision rights
  • Budget alignment
  • Strong cross-functional rituals
  • Metrics that span Product and Marketing

Get those right, and PMM can succeed reporting to either Product or Marketing.

Get those wrong, and PMM will struggle regardless of org chart.

What We'd Change If We Reorganized Again

If I were advising a company on PMM reporting structure today:

Default to Marketing, with these conditions:

  1. PMM has standing seat in product planning meetings
  2. Product launches require joint PMM-Product sign-off
  3. PMM budget aligned with reporting structure
  4. Metrics include both product adoption and revenue impact
  5. Monthly Product-PMM-Marketing leadership alignment

Switch to Product if:

  1. Your primary GTM motion is product-led growth
  2. VP Product is exceptionally strong and collaborative
  3. Marketing is primarily demand gen (not strategic GTM)
  4. Product launches are your primary growth driver

Create dotted line to CEO if:

  1. Both VP Product and CMO are weak or territorial
  2. PMM function is new and needs executive air cover
  3. Temporary structure while hiring strong VP Marketing or VP Product

Never:

  1. Create PMM as peer to Product and Marketing (spans of control become unclear)
  2. Split PMM team across Product and Marketing (fragments the function)
  3. Make PMM report to Sales (creates wrong incentives around short-term deals vs. strategic positioning)

For teams navigating PMM's cross-functional role between Product and Marketing, maintaining operational efficiency becomes critical. Some consolidated platforms like Segment8 help PMM teams maintain workflow consistency and visibility across both Product launches and Marketing campaigns—reducing the operational friction that can arise from cross-functional collaboration regardless of reporting structure.

The reporting line is a tool, not a solution. Use it to optimize for your company's specific stage, GTM motion, and leadership dynamics.

But don't expect the org chart alone to make PMM effective. That requires clarity of purpose, strong partnerships, and leadership that values the function.

We chose Marketing. It's worked. But what worked for us might not work for you.

Define what PMM should optimize for at your company. Then structure accordingly.