How our PMM team structure evolved with company growth

Kris Carter Kris Carter on · 10 min read
How our PMM team structure evolved with company growth

The PMM structure that worked at 100 employees broke at 300. Then broke again at 500. Here's how team structure evolves with company growth stages.

At 100 employees, our PMM team was me and one other person. We handled everything: launches, competitive intel, sales enablement, customer research.

The structure was simple: We both did all the things.

At 300 employees, we'd grown to 5 PMMs. The "everyone does everything" model broke. We needed specialization but weren't sure how to organize.

At 500 employees, we were 10 PMMs. The structure we'd built for 5 didn't work anymore. We reorganized completely.

Each growth stage required different structure. What worked at one stage actively hurt at the next stage.

Here's how PMM team structure needs to evolve as companies scale—and why most teams reorganize too late.

Stage 1: Startup (50-150 employees, 1-2 PMMs)

Our structure at 80 employees:

Me: Solo PMM reporting to VP Marketing Responsibilities: Everything PMM-related

Why this worked:

Generalist approach: One person doing all PMM functions meant no coordination overhead.

Speed: Could make decisions and execute without alignment meetings.

Context: All PMM knowledge lived in one person's head. No handoffs.

Close to stakeholders: Direct relationships with Product, Sales, Marketing leadership.

What started breaking at 120 employees:

Too much work: Launches, competitive work, enablement, research exceeded one person's capacity.

Bottleneck: Everything waited for me. Product couldn't launch without my input. Sales couldn't compete without my battle cards.

Single point of failure: When I was out, PMM work stopped.

Lack of deep expertise: Spreading across all functions meant surface-level work.

The forcing function: VP Marketing said "You need help. Hire one person."

Hire #1: Generalist PMM with B2B SaaS experience.

New structure at 150 employees:

Director PMM (me): Strategic PMM, launches, competitive strategy PMM #2: Sales enablement, customer research, launch support

Division of labor:

  • I owned: Major launches (T1/T2), competitive intelligence, executive communication
  • They owned: Sales enablement, customer research, minor launches (T3)
  • We both did: Whatever needed doing (still mostly generalists)

This bought us 12-18 months before we outgrew it.

Stage 2: Growth Stage (150-350 employees, 3-6 PMMs)

Our structure at 200 employees (team of 3):

Director PMM: Me (strategy, major launches, exec communication) Senior PMM: Competitive intel and market research lead PMM: Sales enablement and launch execution

What worked:

Light specialization: People had primary areas but still contributed across functions.

Clear ownership: Each person owned specific deliverables.

Small enough to stay aligned: Weekly team meeting kept everyone coordinated.

What broke at 280 employees:

Workload imbalance: Launches spiked (12 per quarter instead of 6). Launch execution PMM overwhelmed.

Quality gaps: Sales enablement PMM didn't have enough time. Battle cards were getting stale.

Strategic work suffering: I spent 80% of time firefighting, 20% on strategy.

Hire #4 and #5: Added PMM for product-led growth focus and PMM for enterprise segment.

New structure at 320 employees (team of 5):

Director PMM (me):

  • Team strategy and priorities
  • Executive stakeholder management
  • Major strategic initiatives

Senior PMM - Launch Management:

  • Owns all product launches
  • Manages launch PMM
  • Cross-functional coordination

PMM - Launch Execution:

  • Executes T2/T3 launches
  • Creates launch materials
  • Coordinates with marketing

Senior PMM - Competitive & Research:

  • Competitive intelligence program
  • Win/loss analysis
  • Market research

PMM - Sales Enablement:

  • Sales training and certification
  • Battle card maintenance
  • Sales content creation

Why this worked:

Functional specialization: Each PMM built deep expertise in their area.

Clear escalation path: Launch execution PMM reported to Senior Launch PMM.

Better workload balance: Five people covered the work better than three.

What we learned: Need to specialize as team grows, but maintain cross-functional collaboration.

Stage 3: Scale-Up (350-600 employees, 6-12 PMMs)

What forced change at 420 employees:

Product complexity: We now had multiple product lines, not one product.

Market segmentation: Enterprise, mid-market, and SMB required different positioning.

Geographic expansion: Launching in EMEA meant regional PMM needs.

Our 5-person functional structure couldn't handle this complexity.

Major reorganization at 450 employees (team of 8):

We shifted from pure functional specialization to matrix structure: Functions + Product Lines.

New structure:

Director PMM (me):

  • Overall PMM strategy
  • Executive alignment
  • Team development
  • 3 direct reports (Senior PMMs)

Senior PMM - Product Line A (2 reports):

  • Owns all PMM for core product
  • Launches, positioning, competitive, enablement for Product A
  • Manages 2 PMMs focused on this product

Senior PMM - Product Line B (2 reports):

  • Owns all PMM for new product
  • Full PMM function for Product B
  • Manages 2 PMMs

Senior PMM - Platform & Enterprise (2 reports):

  • Cross-product platform story
  • Enterprise segment positioning
  • Strategic programs and research
  • Manages 2 PMMs

Why this worked:

Product-aligned teams: Each product line had dedicated PMM resources.

End-to-end ownership: Senior PMM owned business outcomes for their product.

Reduced coordination overhead: Product A team didn't need to coordinate with Product B team constantly.

Clear accountability: Success or failure of Product A launches tied directly to Product A PMM team.

What we learned:

Pros of product-aligned structure:

  • Deep product expertise
  • Clear ownership and accountability
  • Closer relationships with product teams
  • Faster decision-making within product line

Cons:

  • Risk of inconsistent messaging across products
  • Duplicated work (each team creating similar assets)
  • Less knowledge sharing across products
  • Need for coordination mechanisms

We built coordination mechanisms:

Weekly PMM All-Hands: Entire team aligned on priorities and shared learnings.

Cross-Product Working Groups: Messaging consistency, competitive intel sharing, sales enablement standards.

Shared Resources: Templates, research, tools managed centrally even though execution was product-aligned.

This structure got us from 450 to 550 employees.

Stage 4: Enterprise (500+ employees, 10+ PMMs)

What changed at 550 employees:

Market maturity: We were now competing against large incumbents, not just startups.

Sales complexity: Enterprise deals required dedicated PMM support.

Product portfolio: Five distinct product lines, each with different GTM motions.

Geographic reach: Offices in 3 regions (Americas, EMEA, APAC).

Team of 10 at 580 employees:

We reorganized again, adding layers and specialization:

VP Product Marketing (me - title change):

  • Overall PMM function strategy
  • Executive team member
  • 3 Senior Director reports

Senior Director - Product Marketing (4 reports):

  • Product Line A: 2 PMMs
  • Product Line B: 2 PMMs

Senior Director - Market Intelligence (3 reports):

  • Competitive Intel: 1 PMM
  • Customer Research: 1 PMM
  • Market Analysis: 1 PMM

Senior Director - GTM Enablement (3 reports):

  • Sales Enablement: 2 PMMs
  • Partner Enablement: 1 PMM

Why this worked:

Span of control: Senior Directors managed 3-4 people (sustainable).

Functional centers of excellence: Market Intelligence and GTM Enablement provided specialized services to product PMM teams.

Product ownership: Product PMMs owned their roadmap but could leverage specialized resources.

Example workflow for Product A launch:

Product A PMM team:

  • Owns launch strategy and execution
  • Creates positioning and messaging
  • Coordinates cross-functional teams

Market Intelligence team:

  • Provides competitive analysis
  • Conducts customer research
  • Validates positioning with data

GTM Enablement team:

  • Creates sales training
  • Builds certification program
  • Measures enablement effectiveness

Product PMMs lead, functional specialists contribute.

The Evolution Pattern We Saw

Stage 1 (1-2 PMMs): Generalists doing everything Stage 2 (3-5 PMMs): Light functional specialization Stage 3 (6-9 PMMs): Product-aligned teams with shared services Stage 4 (10+ PMMs): Product teams + functional centers of excellence

The transition triggers:

1 → 3 PMMs: When work exceeds capacity of generalists 3 → 6 PMMs: When product complexity or market segmentation requires specialization 6 → 10 PMMs: When coordination overhead of flat structure becomes painful 10+ PMMs: When span of control exceeds 7-8 people

What we got wrong:

Mistake 1: Reorganizing too late

We'd wait until structure was clearly broken before changing it. This created 3-6 months of painful transition.

Better: Reorganize proactively when you see signs structure is straining.

Signs structure is breaking:

  • Coordination meetings taking >30% of team time
  • Duplicated work across team members
  • Unclear ownership and accountability
  • People asking "who owns this?"

Mistake 2: Reorganizing too frequently

We reorganized three times in two years. Each reorg created disruption and lost productivity.

Better: Build structure that can grow for 12-18 months, not just solve today's problem.

Mistake 3: Copying other companies' structures

We tried adopting the PMM structure from a company we admired. It didn't fit our business model.

Better: Design structure based on your specific products, markets, and GTM motion.

The Reporting Structure Debate

Where should PMM report as you scale?

Our evolution:

Stage 1-2 (1-5 PMMs): Reported to VP Marketing

  • Made sense because we were small, needed marketing partnership

Stage 3 (6-10 PMMs): Reported to CMO (title change)

  • PMM important enough for executive-level reporting

Stage 4 (10+ PMMs): Considered moving to Product or creating standalone VP PMM function

We stayed under CMO because:

  • Primary GTM motion was marketing and sales-led
  • Tight integration with demand gen and content
  • CMO understood PMM value and invested in function

When PMM should report to Product:

  • Product-led growth is primary GTM motion
  • PMM deeply embedded in product strategy
  • Product org has strong GTM understanding

When PMM should be standalone:

  • Team size exceeds 15-20 people
  • PMM owns significant P&L responsibility
  • Function has strategic influence at board level

The more important question: Does PMM have strong partnerships with Product, Sales, and Marketing regardless of reporting line?

The Metrics That Changed By Stage

Stage 1 (Solo PMM):

  • Launches delivered
  • Sales enablement NPS
  • Personal productivity

Stage 2 (Team of 3-5):

  • Win rates by competitor
  • Launch pipeline attainment
  • Sales certification rates
  • Team output (launches, research, battle cards)

Stage 3 (Team of 6-10):

  • Product line revenue contribution
  • Market share by segment
  • Competitive win rates
  • Sales productivity impact
  • PMM team efficiency

Stage 4 (Team of 10+):

  • Portfolio revenue and growth
  • Market position and brand strength
  • GTM ROI and efficiency
  • Team capability development
  • Strategic initiative impact

Metrics become more strategic as team scales.

For Teams Managing PMM at Scale

As PMM teams grow beyond 10 people and develop specialized functions (product marketing, competitive intelligence, enablement), maintaining operational alignment becomes critical. Some teams find that consolidated platforms can support specialized teams while preserving workflow integration. For example, platforms like Segment8 demonstrate how product-aligned PMM teams and functional specialists (competitive, research, enablement) can maintain shared visibility and collaboration despite organizational specialization—reducing the silos that often emerge as PMM structures scale.

The Uncomfortable Truth About PMM Structure

Most companies reorganize PMM too late. They keep the structure that worked at the previous stage until it's obviously broken, then scramble to fix it.

The pattern:

Company at 150 employees, 2 PMMs: Generalists doing everything. Starting to strain but still working.

Company at 250 employees, still 2 PMMs: Totally broken. PMM is bottleneck. Quality suffering.

Company finally hires to 5 PMMs: But keeps generalist structure because "that's what worked before."

Company at 400 employees, 5 PMMs in generalist structure: Coordination overhead killing them. Meetings all day. Duplicated work.

Company reorganizes to specialized structure: Finally. But should have done it 6 months ago.

The better approach:

Reorganize proactively when you see strain, not after it breaks.

Our evolution:

  • Stage 1: 1-2 PMMs, all generalists
  • Stage 2: 3-5 PMMs, light specialization by function
  • Stage 3: 6-10 PMMs, product-aligned teams with shared services
  • Stage 4: 10+ PMMs, product teams + functional centers of excellence

Each stage lasted 12-18 months before we outgrew it.

The teams that scale PMM successfully:

  • Reorganize proactively (before structure breaks)
  • Design for next 12-18 months, not just today
  • Specialize as team grows (generalists → functions → products → matrices)
  • Build coordination mechanisms (all-hands, working groups, shared tools)
  • Measure what matters at each stage

The teams that struggle:

  • Keep old structure too long
  • Reorganize reactively after it's broken
  • Copy structures from other companies
  • Reorganize too frequently (change fatigue)
  • No coordination mechanisms (silos)

Structure evolves with scale. What works at 2 people breaks at 5. What works at 5 breaks at 10.

Build structure that fits your current stage and can grow for 12-18 months. Then reorganize deliberately when you see signs of strain.

PMM structure isn't permanent. It evolves as the company grows.

Plan for it. Reorganize proactively. Build coordination mechanisms. Measure what matters.

That's how you scale PMM from 1 to 10+ without breaking.

Kris Carter

Kris Carter

Founder, Segment8

Founder & CEO at Segment8. Former PMM leader at Procore (pre/post-IPO) and Featurespace. Spent 15+ years helping SaaS and fintech companies punch above their weight through sharp positioning and GTM strategy.

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