The VP Product scheduled a roadmap review meeting. I opened ProductBoard to prepare.
Our PMM team had 12 seats in ProductBoard at $16,000 annually. We'd fought for those seats because "PMM needs visibility into the product roadmap."
I clicked through our boards. Product had built detailed roadmaps. Features, timelines, user stories, dependencies.
For the meeting, I needed to know: What's launching next quarter, and what competitive positioning should we build?
After 30 minutes in ProductBoard, I still didn't have a clear answer. The roadmap had 47 items for Q3. Some were major features. Some were minor improvements. Some were technical debt. All looked equally important in ProductBoard.
I closed ProductBoard and messaged the Product Manager directly: "What are the 3 major launches next quarter?"
She responded in 2 minutes with a clear list.
That's when I realized: We'd paid $16K for PMM to access a product roadmap tool. But PMM doesn't need a roadmap tool—we need roadmap insights.
Those are different things.
Why PMM "Needs" Roadmap Tools
The argument for ProductBoard seats seemed obvious:
Problem: PMM doesn't know what's launching until it's too late Solution: Give PMM access to the product roadmap tool
The logic: If PMM can see the roadmap in real-time, we can plan launches, messaging, and competitive positioning proactively instead of reactively.
The pitch from ProductBoard:
- "PMM visibility into product priorities"
- "Align GTM planning with product development"
- "Customer feedback integration for informed positioning"
- "Timeline view for launch coordination"
This made sense. PMM should have roadmap visibility.
My boss approved $16K for 12 PMM seats.
Month 1-3: Learning ProductBoard
Getting set up was a project:
Week 1: Onboarding
- 2-hour training session
- Learning ProductBoard's hierarchy (Products → Components → Features → User Stories)
- Understanding how to navigate roadmap views
- Setting up filters and custom views
Week 2-4: Finding relevant information
- Product team had built 8 different roadmap views
- "Executive Roadmap" (high-level, vague)
- "Engineering Roadmap" (too technical, unclear business impact)
- "Q3 Priorities" (47 items, unclear which are major vs. minor)
- "Customer-Driven Features" (good, but didn't show timeline)
None of these views answered the PMM question: "What are the major launches I need to prepare positioning for?"
Month 2-3: Creating custom views
- Built "PMM Launch View" filtering for major features
- Created "Competitive Positioning Needed" board
- Set up "Q3 Launch Timeline" custom board
This took 8 hours to build and configure.
Finally, I had a view that showed what PMM cared about.
Month 4: The Realization
After 4 months with ProductBoard, I tracked how PMM actually used it:
What I thought we'd use it for:
- Daily roadmap monitoring (proactive launch planning)
- Customer feedback integration (inform positioning)
- Timeline tracking (coordinate launches)
- Cross-functional collaboration (comment on features)
What we actually used it for:
- Checking what's launching next quarter (monthly, not daily)
- That's it
Usage pattern:
- Week 1 of each month: Check roadmap for next quarter (30 minutes)
- Weeks 2-4: Never logged in
Why we didn't use it more:
1. Product context wasn't there ProductBoard showed what was being built. It didn't show why or for whom.
PMM needs to know:
- Why are we building this?
- What customer pain does it solve?
- What's the competitive angle?
- Who's the target persona?
Those discussions happened in meetings, Slack, and docs—not in ProductBoard.
2. PMM-relevant info was buried ProductBoard was built for Product team workflows (user stories, engineering priorities, technical specs).
PMM needs launch timeline + positioning requirements. That was 5% of the information in ProductBoard.
Finding it required building custom views and filters.
3. Source of truth was elsewhere When I needed definitive answers ("Is Feature X launching in Q3?"), I asked the PM directly.
ProductBoard showed planned roadmap. But plans change. PMs knew current reality.
Asking directly was faster and more reliable than trusting ProductBoard.
The $16K Spreadsheet
After 6 months with ProductBoard, I documented what PMM actually needed:
What ProductBoard provided:
- Comprehensive product roadmap (every feature, user story, dependency)
- Customer feedback integration
- Timeline visualization
- Collaboration features
- 15+ different view types
What PMM actually needed:
- List of major launches next quarter
- Launch dates
- Target persona per launch
- Competitive positioning requirements
Reality: A simple spreadsheet with 4 columns would give PMM what we needed.
We'd paid $16K for ProductBoard when a shared Google Sheet would have solved our actual problem.
Why didn't we use a spreadsheet?
Because "PMM needs roadmap visibility" sounded more sophisticated than "PMM needs a launch tracker."
ProductBoard was the professional solution. Spreadsheets felt amateurish.
But professional ≠ useful.
The Real PMM Roadmap Need
After realizing ProductBoard was overkill, I documented what PMM actually needs from product roadmap tools:
Not: Comprehensive visibility into entire product backlog Need: List of major launches requiring GTM preparation
Not: User story and feature spec details Need: Business context (why, for whom, competitive angle)
Not: Daily roadmap monitoring Need: Quarterly sync on launch timeline
Not: Collaboration within roadmap tool Need: Launch brief that feeds into messaging and enablement
The pattern: PMM doesn't need product management tools. PMM needs launch coordination tools.
Those are different categories with different requirements.
The Consolidated Platform Alternative
After 6 months with ProductBoard, I explored alternatives:
Option 1: Stay in ProductBoard
- Cost: $16,000/year
- Value: Quarterly check-ins on roadmap
- ROI: Terrible
Option 2: Build custom views in Notion
- Cost: Included in existing Notion subscription
- Value: Same as ProductBoard (quarterly roadmap visibility)
- ROI: Better (free), but still limited value
Option 3: Consolidated PMM platform
- Cost: $2,400/year
- Value: Launch coordination integrated with messaging and enablement
- ROI: High (lower cost + higher value)
The third option was interesting.
Instead of "PMM accesses Product's roadmap tool," the approach was "PMM creates launch plans that reference roadmap."
For teams seeking PMM-optimized alternatives, platforms like Segment8 demonstrate a different approach to launch coordination:
ProductBoard approach:
- Product team builds roadmap
- PMM gets read access to view roadmap
- PMM manually extracts launch information
- PMM builds messaging and enablement separately
Consolidated approach:
- Product team shares launch timeline
- PMM creates launch plans (in same system as messaging and enablement)
- Launch plan includes positioning, competitive angle, enablement needs
- Everything integrates automatically
Instead of PMM adapting to Product's tool, PMM has a tool optimized for PMM workflow that connects to Product's roadmap.
How the Consolidated Approach Works
The typical workflow looks like this:
Setup:
- Import upcoming launches from roadmap tool (~1 hour)
- Build launch plans with competitive positioning (~2 hours)
- Connect to messaging frameworks (already in platform)
Real workflow example:
Scenario: Product announces new feature launching in 6 weeks
With ProductBoard:
- Check ProductBoard for feature details (15 min)
- Unclear business context, message PM (10 min wait + 15 min call)
- Create launch plan in Asana (30 min)
- Build competitive positioning in separate doc (1 hour)
- Build messaging in Notion (1.5 hours)
- Build enablement in Highspot (2 hours) Total: ~6 hours across 4 tools
With consolidated platform:
- Create launch plan (30 min, includes competitive positioning)
- Messaging auto-populated from frameworks (5 min to customize)
- Enablement auto-generated from messaging (5 min to review) Total: 40 minutes in one tool
Reported efficiency gain: 89%
Roadmap changes scenario:
Scenario: Feature pushed from Q3 to Q4
With ProductBoard:
- See update in ProductBoard (5 min)
- Update launch plan in Asana manually (10 min)
- Update messaging doc manually (15 min)
- Notify stakeholders manually (10 min) Total: 40 minutes of manual updates
With consolidated platform:
- Update launch date in platform (2 min)
- All connected assets update automatically
- Stakeholders notified automatically Total: 2 minutes
Cost comparison:
ProductBoard for PMM:
- Tool cost: $16,000/year
- Time extracting launch info: 2 hours/month × 12 = 24 hours/year
- Value: Quarterly roadmap visibility
- Additional tools needed: Asana, Notion, Highspot ($34K)
- Total: $50,000+ annually
Consolidated platform:
- Reported cost: ~$2,400/year
- Time on launch coordination: Included in integrated workflow
- Value: Launch coordination + messaging + enablement integrated
- Additional tools needed: None
- Total: $2,400 annually
Annual savings: $47,600
Why PMM Doesn't Need Roadmap Tools
After this experience, I realized the fundamental issue:
PMM doesn't manage product roadmaps. Product does.
PMM needs:
- Visibility into what's launching (not the entire backlog)
- Business context for positioning (not user stories)
- Integration with messaging and enablement (not standalone roadmap access)
ProductBoard, Aha, and similar tools solve Product's problems:
- Prioritization frameworks
- Customer feedback management
- Engineering capacity planning
- Feature specification
PMM's problems are different:
- Launch coordination
- Competitive positioning
- Messaging development
- Sales enablement
Giving PMM seats in Product's roadmap tool doesn't solve PMM's problems. It gives PMM visibility into Product's workflow, not tools for PMM's workflow.
What I Do Now
I cancelled ProductBoard for PMM after 12 months.
Product kept their seats (it's their tool, they need it). PMM got off the platform.
Current approach:
Roadmap visibility:
- Quarterly sync with Product on major launches
- Simple shared doc listing: Feature, Date, Target Persona, Competitive Angle
- Takes 1 hour quarterly vs. $16K annually for ProductBoard
Launch coordination:
- PMM owns launch plans in consolidated platform
- Launch plans integrate with messaging and enablement
- When Product changes dates, update once (cascades everywhere)
Collaboration:
- Product shares roadmap context via launch brief template
- PMM builds positioning and enablement from that brief
- Everyone works in their own tools, not forced into one
Results:
- Tool cost: $16,000 → $0 (for roadmap access) + $2,400 (for integrated PMM platform) = net savings $13,600
- Time on roadmap coordination: Same (quarterly sync)
- Launch coordination efficiency: 6 hours → 40 minutes per launch
- Integration: Fragmented (4 tools) → Unified (1 platform)
Do PMMs Need Roadmap Tools?
Here's the test:
You might need roadmap tool seats if:
- PMM co-owns product roadmap with Product
- You manage customer feedback that directly shapes roadmap
- You need daily visibility into feature prioritization
- Your company has 100+ people in Product
You probably don't if:
- Product owns the roadmap, PMM owns GTM
- You need quarterly visibility into major launches (not daily backlog monitoring)
- You're coordinating launches, not managing product decisions
- You have <20 people in Product
Most PMM teams fall into the second category.
For them, roadmap tools create two problems:
Problem 1: Solve Product's problems, not PMM's Roadmap tools optimize for product prioritization. PMM needs launch coordination.
Problem 2: Expensive overhead for quarterly value $16K for seats used quarterly is expensive roadmap visibility.
The Better Question
Instead of "Should PMM have seats in ProductBoard?" ask:
"What does PMM actually need from the product roadmap?"
For most teams:
- Major launches next quarter
- Launch dates
- Business context for positioning
That's not a roadmap tool. That's a launch brief.
A simple doc or sheet provides that at $0 cost.
Then ask: "What does PMM need to coordinate launches effectively?"
For most teams:
- Launch plans integrated with messaging
- Competitive positioning integrated with enablement
- Automated updates when things change
That's not a roadmap tool. That's a consolidated PMM platform.
I spent $16,000 learning the difference between roadmap visibility and launch coordination.
PMM doesn't need to live in Product's tools. PMM needs Product's roadmap insights fed into PMM's launch coordination workflow.
That's a collaboration model, not a tool overlap.
Design the collaboration model first. Then choose tools that support it.
For most PMM teams, that means: simple roadmap sharing + integrated PMM platform for launch coordination.
Not: expensive seats in Product's roadmap tool.